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Frequent Contributor

Reviews

Just thought, I'd share this: I don't think that a small new company really knows or realizes the importance in customers reviews. It really helps alot with new or potential customers determining whether they want to do business with you. We put out a survey for our company, just to see what our customers thought. (Truthfully, most customers would fill out a survey if they had a problem, then openly tell, right?) 

This is what we got:

Love that bread is freshly made with quality ingredients and love.
You guys know the meaning of "customer service"!
You guys rock!
Everything was shipped fresh and on time. Thank you so much.
I’m so happy to have found dairy and soy-free baked goods and a local business I can support!
There is no improving to do, You're great, I love your bread.
"They" say there is always room for improvement, but "they" have not been fortunate enough to have been introduced to Organic Bread of Heaven.
We love the handwritten notes on the receipt and always enjoy tasting the generous free sample of something new! Thanks!
You can't improve perfection!
Keep up the good work...
Everything is so delicious... 
I am so happy that they are organic and vegan - All of them are excellent and very delicious. Outstanding breads -my family enjoys all of your wonderful products. Thank you for always including a free sample to taste. 
Move in with me, lol!! Seriously, you guys rock overall! Thank you for bringing goodness back!!!!
 
Its so funny how reviews like this can have an impact, we were so thrilled to have heard these from our customers.  Also, are now able to share with our other potential customers and seems that since we have noticed new customers already. 
5 Comments
Community Host

Re: Reviews

That's amazing @jessbru99568! Those positive reviews are a terrific marketing asset.

 

Were you surprised by such an overwhelmingly positive response?

Frequent Contributor

Re: Reviews

@EmilyCowan Thank you! To be honest, halfway yes and halfway no. We have heard it all along, and have some pretty loyal customers. Smiley Happy

Momentum to $1 Million Host

Re: Reviews

Sooo glad you shared this @jessbru99568

 

Positive feedback is a big win, but just asking for it in the first place is PRO move!!!

 

Keep up the great work and keep sharing the goodness! 

Frequent Contributor

Re: Reviews

Thank you, @JulieatTheWELL!

Community Leader

Re: Reviews

I love this @jessbru99568! Good on you for being so proactive. Feedback is a gift - positive and constructive. The positive is such a great high-five on what to continue. The constructive can be business-saving in terms of addressing an issue you don't know about. It's hard and scary sometimes to ask for it, but when you do, there's always a great pay-off. Well done!!