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import logo

I am trying to import my logo onto our invoices. an error code comes up saying 'This image file is saved in an invalid format. ' it is a jpeg 728km file?? help

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Community Leader

Re: import logo

Hey Logo Import,

 

Welcome to the QB Community. You're meeting the first two requirements with JPEG and being under 728kb, the only other factor is the color-depth. Are you using 24 bits or less and using sRGB (rather than adobe RGB).

 

I'd also recommend saving the file as a .bmp or .gif and see if it will upload.