I am trying to import my logo onto our invoices. an error code comes up saying 'This image file is saved in an invalid format. ' it is a jpeg 728km file?? help
Hey Logo Import,
Welcome to the QB Community. You're meeting the first two requirements with JPEG and being under 728kb, the only other factor is the color-depth. Are you using 24 bits or less and using sRGB (rather than adobe RGB).
I'd also recommend saving the file as a .bmp or .gif and see if it will upload.